Shipping policy

Shipping Policy

Last Updated: 16/07/26

Thank you for shopping with [ValueHub]. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand how we process and ship orders.

1. Order Processing Time

All orders are processed within [1-3 BUSINESS DAYS] after payment confirmation.

Please note:

Orders are not processed, shipped, or delivered on Sundays or public holidays.
During peak shopping periods, sales events, or holidays, processing times may be slightly longer.
If we experience a high volume of orders, we will make reasonable efforts to notify customers of any significant delays.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Shipping may be handled through:

Standard Shipping
Express Shipping (where available)
Local Delivery Services (where applicable)

Available shipping methods may vary depending on your location and product availability.

3. Delivery Timeframes

Estimated delivery times after shipment are:

Metro Cities: [4-5 BUSINESS DAYS]
Other Cities and Towns: [5-8 BUSINESS DAYS]
Remote Areas: [7-12 BUSINESS DAYS]

Please note that delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout based on product weight, dimensions, destination, and applicable promotions.

Current shipping rates:

Standard Shipping: SHIPPING COST MAY APPLY
Express Shipping: ADDITIONAL CHARGES MAY APPLY

Any applicable shipping fees will be clearly displayed before order confirmation.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

Tracking Number
Courier Partner Details
Tracking Link (if available)

Customers can use the tracking information to monitor the progress of their shipment.

Please allow [24-48 HOURS] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Courier service issues
Incorrect shipping information provided by the customer

In such situations, we will do our best to assist you and provide updates whenever available.

[ValueHub] is not responsible for delays caused by third-party courier services after the package has been handed over for delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address, phone number, or delivery information is provided:

Delivery delays may occur.
Additional shipping charges may apply.
Orders may be returned to us by the courier partner.

We are not responsible for lost shipments resulting from inaccurate customer-provided information.

8. Lost, Damaged, or Missing Packages

If your package arrives damaged, incomplete, or appears lost in transit, please contact us within [48 HOURS] of delivery or the expected delivery date.

When contacting us, please provide:

Order Number
Full Name
Photos of damaged items (if applicable)
Details of the issue

We will investigate the matter and work toward an appropriate resolution.

9. International Shipping

[CURRENTLY, WE SHIP ONLY WITHIN INDIA]

10. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any updates will be posted on this page along with a revised "Last Updated" date.

11. Contact Us

If you have any questions regarding shipping, delivery, or tracking information, please contact us:

Store Name: [ValueHub]

Email: [official.svryx@gmail.com]

Business Address: [Dhayari, Pune, Maharashtra, 411041, India]

Customer Support Hours: [MONDAY - SATURDAY, 10:00 AM - 6:00 PM IST]

We are happy to assist you with any shipping-related inquiries.