Terms of service

Terms of Service

Last Updated: 16/07/26

Welcome to [Value Hub]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By accessing, browsing, registering an account, or purchasing products from [Value Hub], you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • You agree to comply with these Terms and all applicable laws and regulations.

2. Account Terms

To access certain features of our website, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.

  • Keep your login credentials confidential.

  • Be responsible for all activities under your account.

  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent activities.

3. Products and Services

We strive to display accurate product information, specifications, and images.

However:

  • Product images are for illustrative purposes and may vary slightly from the actual product.

  • Product availability may change without notice.

  • We do not guarantee that product descriptions, images, pricing, or other content will always be error-free.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

4. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

You agree that:

  • Prices may change without prior notice.

  • Applicable taxes and shipping charges may be added at checkout.

  • Payment must be completed before an order is processed.

We accept payments through authorized third-party payment providers. We do not store complete payment card details on our servers.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to product unavailability.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit quantities purchased by a customer.

If payment has already been made for a canceled order, an appropriate refund will be issued in accordance with our refund policy.

6. Shipping and Delivery

We aim to process and dispatch orders within reasonable timeframes.

Please note:

  • Delivery timelines are estimates and not guarantees.

  • Delays may occur due to weather conditions, courier issues, public holidays, or circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by third-party logistics providers after shipment has been handed over to them.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

  • Return requests must be submitted within the specified return period.

  • Returned products must meet eligibility requirements outlined in our policy.

  • Refunds will be processed using the original payment method whenever possible.

We reserve the right to deny refund requests that do not comply with our return conditions.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product listings

  • Images

  • Graphics

  • Website design

  • Text and content

is the property of [Value Hub] or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Engage in fraudulent activities.

  • Attempt unauthorized access to systems or accounts.

  • Distribute malware, viruses, or harmful code.

  • Interfere with website functionality or security.

  • Violate the rights of other users.

  • Use automated tools to scrape or extract website data without authorization.

Violation of these provisions may result in account suspension, order cancellation, and legal action where appropriate.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

[Value Hub], its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website

  • Inability to access the website

  • Product delays

  • Service interruptions

  • Technical errors

  • Loss of profits, revenue, or data

Our total liability for any claim shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free.

  • Product descriptions will always be completely accurate.

  • The website will be free from viruses or other harmful components.

Except as required by applicable law, all warranties, express or implied, are disclaimed to the maximum extent permitted.

12. Indemnification

You agree to indemnify and hold harmless [Value Hub], its affiliates, employees, officers, and partners from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of any applicable law or third-party rights.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Force Majeure

We shall not be held responsible for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Internet outages

  • Labor disputes

  • Pandemics

  • Transportation disruptions

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms, the website, or any transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts located in [Pune, Maharashtra, India], unless otherwise required by applicable law.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website following any changes constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: [Value Hub]

Email: [official.svryx@gmail.com]

Business Address: [Dhayari, Pune, Maharashtra, 411041, India.]

We will make reasonable efforts to respond to inquiries in a timely manner.